Privacy Policy
At Vitality & Bloom Ltd., your privacy is paramount. This policy details how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website and services.
Our Commitment to Your Data Security
We are dedicated to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our services, purchase our products, or interact with our website. We believe in transparency and want you to understand exactly how your data is managed.
By accessing or using our website, you agree to the terms of this Privacy Policy. Please take a moment to review this document thoroughly, and do not hesitate to contact us if you have any questions or concerns.
Information We Collect
Personal Identification Information
We collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely by third-party payment gateways)
Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
- Browser type
- Operating system
- IP address
- Referring/exit pages
- Date/time stamps
Web Browser Cookies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
For more detailed information, please refer to our dedicated Cookie Policy.
How We Use Collected Information
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To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
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To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
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To Process Transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
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To Send Periodic Emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
SSL Encryption
Our Site is secured using SSL (Secure Socket Layer) technology, ensuring that all data transmitted between your browser and our server remains encrypted and private.
Access Control
Access to your personal data is restricted to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
Secure Storage
We maintain robust physical, electronic, and procedural safeguards to protect your information, aligning with industry best practices for data security.
Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third-Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
Your Rights Regarding Your Data
You have several important rights concerning your personal data. We are committed to upholding these rights and providing you with the necessary tools to manage your information.
Right to Access
You have the right to request copies of your personal data we hold.
Right to Rectification
You can request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure
Under certain conditions, you have the right to request that we erase your personal data.
Right to Object
You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
Changes to This Privacy Policy
Vitality & Bloom Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Notification of Changes
In the event of significant changes to our privacy practices that impact how your personal data is handled, we will endeavor to notify you through prominent notices on our website or via email, where appropriate. We believe in keeping you fully informed about any modifications to our policy.
Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on: October 26, 2023
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Vitality & Bloom Ltd.